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User Researcher

Job title User Researcher
Contract type: Permanent
Location 2359
Workplace type: Hybrid
Reference: 6166
Contact name: Curtis McGough
City: Manchester
Contact email:
Published: July 24, 2023 10:07

Job Description

User Research/SaaS/£40-£45k/Manchester

Signify Technology are recruiting for a User Researcher to work as part of an established and fast-growing SaaS company in the Manchester area. This company is looking someone to come on a permanent basis to support the development of new and improving software solutions for small, medium and large enterprises. This is a hybrid working opportunity.



  • Define and conduct user research to understand user expectations and impressions.
  • Drive user engagement through proactive feedback and incident handling.
  • Identify opportunities for improvement through feedback and user testing.
  • Advocate for customers and ensure genuine problem-solving for users.
  • Collaborate with multidisciplinary teams for effective product design.
  • Support the creation of success metrics and negotiate design aspects.
  • Balance user experience with delivery pressure and business needs.


  • Collaborate effectively within a multidisciplinary team.
  • Proactive, adaptable, and detail-oriented.
  • Stay updated with the latest research innovations and tools.
  • Passionate about building a world-class product and service.
  • Experience in delivering digital products with a focus on user experience and validated learning.

Expectations for All Team Members:

  • Communicate complex problems clearly to diverse teams.
  • Negotiate solutions while considering best practices and expediency.
  • Exhibit cross-functional behavior and support colleagues.
  • Communicate effectively with various roles in the business.
  • Share and promote good practices within your professional family.



  • 25 days holiday plus bank holidays
  • Equity + Christmas bonus after time served